Answers to Common Questions about After Hours Clinics

What is an After Hours clinic?

After Hours clinics are places where you can get the same type of services you expect from your regular doctor when his or her office is closed. They are usually open during the evenings and on weekends, and typically charge less than Urgent Care clinics and emergency rooms.

You can get After Hours care for just about anything you’d normally see your regular doctor about. Could that sore throat be strep? Do I have a urinary tract infection and need antibiotics? Is my son’s rash contagious?

These are all great examples of how After Hours clinics can help when your doctor’s office is closed.

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How do I set an appointment at the After Hours clinic?

To set an appointment, simply click the button below:

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How will my doctor know I’ve been to an After Hours clinic?

Your primary care physician will receive notification that you were seen at the After Hours Clinic the following business day. If you need a follow-up appointment with your physician, that can be scheduled before you leave the After Hours Clinic.

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What’s the difference between After Hours and Urgent Care clinics?

There are three key differences between After Hours and Urgent Care clinics:

  1. Hours – After Hours clinics are usually open evenings and weekends when your doctor’s office is closed. Urgent Care clinic hours may vary.
  2. Communication – We’ll update your primary doctor in writing about your After Hours care the next business day using our electronic medical records. After Hours clinics also have access to your medical chart so the providers know your medical history, what medications you take and any recent visits you may have had for similar issues.
  3. Cost – After Hours clinics cost about the same as a doctor’s visit. Urgent Care centers generally have higher costs and insurance copays, depending on your coverage.

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What kind of care can I get at an After Hours clinic?

Think of this place as just an extension of your regular doctor’s office – that we’re here when he or she’s not there. So, you’d want to come here for basically any reason you would want to go to his or her office for an urgent visit: infections, lacerations, injuries, etc. Any type of acute problem that you would go to your regular doctor for- that’s what the After Hours Clinic is for.

Laboratory testing at the After Hours Clinic is similar to what is routinely done at your doctor’s office. We can do strep tests, influenza tests, urinalysis, pregnancy tests and some blood testing. We also have the ability to repair simple lacerations, give injectable medication for certain conditions, do EKGs and spirometry and administer breathing treatments.

After Hours clinics are like an extension of your primary doctor’s office, by providing the same types of services you can expect from your regular doctor, but after regular office hours. For continuity of care, it is recommended that you go to your primary care doctor for routine routine, work or sports physicals and ongoing management of chronic medical conditions.

If you think you or a loved one is having a life-threatening emergency, go to the nearest emergency room so you don’t delay appropriate care. Emergency symptoms include:

  • Trouble breathing or shortness of breath
  • Severe chest or upper abdominal pain or pressure
  • Choking
  • Severe or uncontrolled bleeding
  • Suddenly not able to see, move or speak
  • Fainting, sudden dizziness, weakness or loss of consciousness
  • Poisoning
  • Deep cuts or severe burns
  • An attack by a person or animal
  • Broken bones or sudden, severe joint pain or swelling
  • Severe or persistent vomiting or diarrhea
  • Changes in vision
  • Any sudden or severe pain
  • Coughing or vomiting blood
  • Unusual abdominal pain
  • Suicidal feelings

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What does an After Hours visit usually cost?

After Hours care costs about the same as a visit to your primary care doctor. It’s much less costly than urgent or emergency care. While a trip to the emergency room averages anywhere from $500 to more than $1200 for a visit, your visit to an After Hours facility will cost only as much as a physician office visit or your insurance co-payment.

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When is the After Hours clinic open?

The Pioneer After Hours clinic will be open when your doctor’s office is closed — evenings and weekends.

Pioneer After Hours Clinic
Northampton Primary Care
3239 State Rd
Cuyahoga Falls, OH 44223

Fridays 5:30PM to 9:00PM
Saturdays 9:00AM to 1:00PM
Sundays 1:00PM to 6:00PM

All established Pioneer patients are welcome to use the After Hours Clinic. Starting November 3rd, you may request an appointment via the Healow app, your patient portal, this website or by calling your physician’s office outside of working hours to be connected to our call center.

Read The After Hours Reference Guide PDF

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